Privacy Policy

Last Updated: 5th February 2026

At Rescue Ready, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.

1. Who We Are

Rescue Ready is a provider of First Aid training and certifications based in Lincolnshire, UK. For the purpose of the UK GDPR, we are the "Data Controller."

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, job title, or company name.

• Contact Data: Email address, phone number, and billing/delivery address.

• Transaction Data: Details about products or training courses you have purchased from us.

• Technical Data: Your IP address, browser type, and how you use our website (collected via cookies).

3. How We Use Your Information

We use your information to:

• Process and deliver your orders or training certifications.

• Manage our relationship with you (e.g., responding to enquiries).

• Send you important updates regarding your training renewals.

• Improve our website and services.

• Comply with legal or regulatory obligations.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contractual Necessity: To fulfill our contract with you (e.g., delivering a course).

• Legitimate Interests: To provide you with the best service and grow our business.

• Consent: Where you have explicitly opted-in to receive our newsletter or marketing.

5. Data Sharing

We do not sell your data. We only share information with third parties when necessary, such as:

• Accrediting Bodies: To register your training qualifications.

• Payment Processors: To securely handle transactions.

• Delivery Partners: To ship equipment to your address.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. How Long We Keep Your Data

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for financial records).

8. Your Legal Rights

Under UK data protection law, you have rights including:

• Access: The right to ask us for copies of your personal information.

• Rectification: The right to ask us to correct information you think is inaccurate.

• Erasure: The right to ask us to erase your personal information in certain circumstances.

• Object/Restrict: The right to object to or restrict the processing of your data.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: enquiry@rescue-ready.co.uk

• Address: Swineshead, Lincolnshire

• Phone: 07478662221